Hunza Serena Hotel is looking for a Chief Steward for its hotels in Karimabad, Hunza, Gilgit-Baltistan with 10-12 years of professional experience. The application deadline is 10 March 2024.
Responsibilities
Coordinating Operations with Other Departments
• Coordinates manpower and cleaning of back of the house areas and back dock cleanliness through department heads and business tenants.
• Coordinates with the Engineering Department and manages an effective F&B equipment repair and maintenance program.
• Understands and communicates to staff the operating and maintenance procedures of all departmental equipment.
• Understands the impact of stewarding operations on the overall property financial goals; educates staff on details as appropriate.
• Meets regularly with F&B department heads to gather feedback for process improvement and organization.
• Ensures regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance, and produce desired business results.
Developing and Maintaining Budgets
• Meets or exceeds all property financial goals and directives.
• Participates in the budgeting process for areas of responsibility.
• Participates in the development of the department’s capital expenditure goals; manages projects as needed.
• Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports.
• Manages department controllable expenses including China, glass, silver, and chemical supplies, uniforms, and equipment.
Managing Day-to-Day Operations
• Ensure proper staffing levels and equipment availability.
• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties
in employees’ absence.
• Schedules events, programs, and activities, as well as the work of others.
• Monitors the inflow of ordered materials and the maintenance of current materials.
• Manages day-to-day operations, ensures the quality, and standards, and meets the expectations of the guest daily.
• Attends scheduled projection meetings to anticipate long-term planning needs.
• Assists F&B departments in providing proper equipment to assist in generating annual sales.
• Coordinates equipment needs to F&B outlets and Banquet operations.
• Holds daily service briefings with staff to ensure proper department communication.
• Prepares weekly and period-end P&L critiques.
• Schedules employees to business demands and tracks employee time and attendance. Monitors and manages the payroll function.
• Participates in daily BEO meetings to anticipate service and staffing needs and equipment/supply needs.
• Effectively investigates reports and follows up on employee accidents.
• Ensures all employees understand and comply with loss prevention policies to prevent accidents and control costs.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all F&B policies, standards, and procedures.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Oversees overall cleanliness and sanitation of employee cafeteria.
• Oversees the successful deployment of manpower and equipment based on daily/weekly forecasts.
Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures uniforms are properly inventoried and maintained.
• Follows proper handling, transportation, and temperature of all food products.
• Interacts with guests, community, Company representatives, vendors, and local education systems.
• Knows Food Specification changes.
• Maintains procedures for waste controls.
• Maintains purchasing, receiving, and food storage standards.