HR Manager Operations at Aga Khan Agency for Habitat (AKAH) | NGO Jobs in Gilgit-Baltistan

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The Aga Khan Agency for Habitat (AKAH) is an apex agency of the Aga Khan Development
Network (AKDN), which ensures that communities live in safe, sustainable, and resilient habitats with the opportunity to thrive, whether in a remote mountain village, a town, or a densely populated urban center. We work with communities in high-risk areas to help them plan, prepare for, and respond to natural disasters and the effects of climate change. We also want people to have access to social and financial services that lead to more significant opportunities and a better quality of life.

The HR Manager Operations (reporting to the Head of HR & Organizational Development) will
be instrumental in ensuring the smooth functioning of AKAH Pakistan’s HR processes and systems. The incumbent will oversee the preparation of employment contracts, manage payroll operations, automate payroll processes, administer insurance benefits, and facilitate annual salary increments.

The role requires being detail-oriented and process-driven, and working collaboratively to enhance operational efficiency.

Key Responsibilities:

The incumbent will be tasked with a range of duties, including but not limited to:
1. Employment Documentation Management:
• Prepare employment contracts, probationary confirmations, renewals, and separation letters according to company policies and legal requirements.
• Update HR records and databases accurately and promptly to reflect changes in
employment status.
2. Payroll Administration:
• Coordinate with the Finance team to ensure accurate and timely processing of payroll and related
payments.
• Verify payroll data, including attendance records, overtime, and deductions, to ensure
compliance with company policies and regulations.
3. Payroll Automation:
• Explore and implement automation tools and systems to streamline payroll processes and
generate salary slips efficiently.
• Work closely with IT and HRIS teams to integrate payroll systems and enhance data accuracy
and security.
4. Health & Life Insurance Management:
• Administer health and life insurance benefits for employees, including enrollment, claims
processing, and renewal management.
5. Annual Salary Increments:
• Processing the annual salary review increments and adjustments on a timely basis with
relevant documentation.
6. Other tasks related to HR operations.

Requirements:

• Bachelor’s degree in human resources management, Business Administration, or related field; master’s degree preferred.
• At least five years of relevant experience in HR operations or related roles, with a strong
understanding of employment laws and regulations.

Skills and Abilities:

• Proficiency in payroll processing software and HRIS platforms; experience with payroll
automation tools is a plus.
• Excellent attention to detail and accuracy in data management and record-keeping.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Demonstrated ability to prioritize tasks, meet deadlines, and handle confidential information with discretion.
The position is based in Gilgit but may require extensive travel across Pakistan’s program areas. Interested candidates should apply with their resumes through the AKDN career center.

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